Dr. Shiffer established the Mandel Center for Leadership in the Negev and was the Center's first director. Previously, she directed the Mandel Leadership Institute in Jerusalem where she established two leadership training programs for Senior Civil Servants and for Young Leaders from the Periphery.
Prior to joining the Mandel Leadership Institute, Dr. Shiffer held positions as Chief Scientist of the Civil Service Commission, and head of the unit in charge of the audit of the education system at the State Comptroller’s Office.
Dr. Shiffer is a lecturer in the Non-Profit Management Program at the School of Management of Ben-Gurion University of the Negev and is the editor of the periodical: “Civil Society and Third Sector in Israel”.  She has published articles on civil society in Israel, on the right to education in closed communities and on education in the Haredi Community.
Dr. Shiffer volunteers as a member of the advisory committee on ‘ethics in public organizations’ at the Israel Institute for Ethics; and on the International Council of the New Israel Fund,  where she previously served as member of the Board of Directors and chairperson of the Grants Committee.